Step 5 isn’t working “SP metadata will then be generated based on your settings at /live/saml/metadata – share this with whoever manages your IdP for them to install on their end.”.
I see no metadata. Would it be possible to schedule a phone call with support?
We see your message submitted using the Request Help form and we’ll get back to you in that channel.
The forum here is only for issues that we can solve in the abstract without logging into your server, but we should be able to continue this conversation and work things out through Request Help.