Repeating Events don’t display on Day or Week views. Appears only in List View or in Web Widget.
This is an ongoing issue, although support no longer responds to emails.
Repeating Events don’t display on Day or Week views. Appears only in List View or in Web Widget.
This is an ongoing issue, although support no longer responds to emails.
Hi Jeffrey,
We’re still here to help!
Can you provide steps to reproduce this issue? For example, if you start by sharing exactly which date and repeats settings you’re using one one of the affected events, we can use that to try to replicate the bug on one of our test servers.
Or, you can share a publicly accessible URL in this forum and we can check it out from the browser in case there might be useful intel there. (The main change in this new model is that we can’t login to your server or LiveWhale instance from the forum – that’s limited to the Request Help Form or personalized email support.)
Let us know and we’ll do what we can to get this resolved; thanks!
Karl
Here’s how everything appeared last week:
Transfer Center Home Page: Transfer Center
Today, it is working. Or maybe “Jason” or someone else looked into it.
July 16 - Drop-in Transfer Advising & Application Assistance (Zoom or in-person)
It seems to me, like the server gets restarted once a week and everything works again.
Hmm, okay – there’s no server-side “reset” happening that I’m aware of, but it could be that some date/time logic is coming into play differently as time passes for that month view. Let’s keep this open, and the next time it’s actively happening and you’re seeing a repeating event amiss, let us know and we can use that as a test case for further investigation. Thanks Jeffrey!