When a new event is added to our backend .ics calendar, it is now taking until the next day for the event to show up on LiveWhale, even when using the refresh feature. This only applies to newly created events. Changes to existing events update as expected using the refresh feature. This has been happening since at least mid-/late March. Is there a fix for this?
Thank you.
Thanks for posting, Jonathan. Events from linked calendars should get synced (created or updated) hourly, so we can take a stab at reproducing this to check for any bugs.
How is the specific .ics feed being generated? Is it something you’re pulling in from a 3rd-party service—if so, which?—or something you’re creating manually and uploading somewhere via SFTP? Thanks!
I’ll have to check with our IT department. I don’t manage the code. I’ll reply asap. Thank you.