Hello LiveWhale team,
This issue is a bit complicated to relay as there are a lot of issues stemming from a reoccurring event series. I created this [google doc] https://docs.google.com/document/d/19NzuwCPRO7lF0K2JeLUg0Y0yJPIAvXKZdgEwvrpxkHU/edit?usp=sharing
and provided access to Jason, Rachael and Karl’s email addresses. If anyone else needs it, I can just make the link public. Or, if it’s easier to meet over Zoom to show you what’s happening, I’m happy to do that as well.
Basically, we have a group that when updating a start time on a reoccurring event series, several issues cascaded, both in the admin as well as public facing.
We’ve had several eyes on it and can’t pinpoint the issue or what we may be doing wrong, any guidance is much appreciated.
Update: perhaps there was a delay in updating, or a caching issue, because in checking this morning, the events are now showing 12:00pm (correct) and the June 3rd event is displaying again. However, when I search, the results add a “%” in between the words.
Thanks for all those details and glad to hear things are showing the correct time as expected now.
It does sound like with such a long-standing repeating event, LiveWhale needed some time to chew through all of those events and make that change. If you notice this happening again though feel free to raise the flag again.
As far as the search goes, I’m not seeing that currently either, is that something you are still? Let us know and we can take another look.
As for the 20% search, I noticed it’s only doing it when you are in a search filter, then switch groups. This would be rare for group Curators I think, it’s more common for myself or another site admin.
In Web Services group, performed the search, it’s ok.
